Your data belongs to you. Always.

• We do not train AI models on your conversations.
• We do not sell your data, ever.
• We do not share your data with advertisers.
• We do not surveil you between sessions.
• We do not share your data with employers, insurers, or family members.

We store your sessions in encrypted form, scoped to your account, with strict access control. We use OpenAI's API to generate responses. OpenAI does not train on data sent through its API. We use ElevenLabs for voice mode. Voice transcripts are routed through their conversational AI agent and stored in your account. We use Resend to send email. Those three, plus the database and hosting, are the whole list.

You can delete everything in one click from Settings. When you delete, the data is gone, not soft-deleted, not archived. Gone. You can also download your whole record as a file, conversations and all, from the same place, before or instead of deleting it.

Calm AI Therapy is free. We take no payments, we have no checkout, and no card details exist anywhere in this product, because none were ever collected. There is nothing of yours to leak here.

If that ever changes, this page changes with it before a single payment is taken, and you will be told inside the app rather than finding out here.

Sessions live in one PostgreSQL database, encrypted at rest, hosted in the United States (AWS us-east-1). There is no second region and no regional routing, so if you are outside the United States your data is stored there and reaches it under the standard contractual clauses our hosting providers operate under. We would rather say that plainly than imply a choice we do not offer. The subprocessors above are the whole list; if one changes, this page changes with it.

If the system detects language indicating immediate self-harm or danger, it surfaces verified crisis resources for your region inside the conversation, and it records that a moment like that happened, without recording what was said. Nobody is called on your behalf. We do not contact authorities, we do not contact your family, and we do not contact the trusted person whose name you may have saved in Settings: that name is there for you and for Aura to refer to, not for us to ring. If you want someone to know, you are the one who tells them, and Aura will help you work out how.

There is no investor here expecting a return on your attention. Nothing in this product is measured on time-on-app, and nothing is designed to make leaving feel bad. All of it is free, chat, voice and circles alike, because the point is that you can use it when you need it.